STORE POLICY

Scratching

Use a cutting board when cutting on concrete surfaces. Knives will pierce the sealer, rendering the counters more susceptible to staining. Additionally the concrete will severely dull the knife's cutting edge.

Scratches in the sealer could occur if heavy, rough or sharp objects are dragged across the concrete countertop surface. Never cut on your concrete bench, always use a chopping board.

Staining

We use a three coat system to seal all of our pieces which does make them quite durable. Sealers have excellent resistance to a wide variety of substances typically found around the home.

Clients should use normal care with respect to water, oil, and food. Spills should be wiped up as soon as possible. Stone and concrete are acid sensitive, so it is important to wipe up spills from acidic substances (including citrus juice, mustard, and wine) immediately, before acid etching.

Cleaning

Cleaning your Concrete. Warm water and a micro-fibre cloth is the best option for most spills. Clean with a mild dishwashing liquid. For regular cleaning avoid harsh chemical cleaners like jiff and bleach as well as acidic cleaning products. These will damage your concrete and sealer and make it more susceptible to staining.

All spills should be cleaned up immediately and you should never leave glasses or cups to sit on the concrete overnight. We advise using coasters under drinks.

Heat

As with almost all types of countertop surfaces, you should use trivets. Concrete can micro-crack if exposed to high heat, and the sealer is not elastic enough to "absorb" these micro cracks. In this case, the surface may appear "crazed" if wetted.

Aftercare

Keep in mind that concrete is a porous material. While all of our pieces are sealed with our three-coat sealer when new, they will require maintenance overtime. We highly recommend Domcrete Concrete Counter-top wax for regular use to maintain the longevity of your piece. You can purchase it directly from Domcrete here. 

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Please visit our Contact page to get in touch with a member of our team if you require further information.